Terms and Conditions of Use

Last Updated: 02 February 2026

Welcome to DonorUnity.com (“we”, “us”, “our”, “Platform”). These Terms and Conditions (“Terms”) govern your access to and use of the DonorUnity.com website, mobile applications, services, and related features (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Service.

1. Acceptance of Terms

By using DonorUnity.com, you confirm that:

• You have read, understood, and agree to be bound by these Terms.

• You are at least the age of majority in your jurisdiction.

• You will comply with all applicable laws, rules, and regulations applicable to your use of the Service.

If you are accessing the Service on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.

2. Definitions

• Donor: A user who donates funds via the Platform.

• Campaign Owner: A user who creates a fundraising campaign.

• Campaign: A fundraising effort listed on DonorUnity.com.

• Content: Text, images, audio, video, and other materials uploaded by users.

3. Use of the Service

3.1 Eligibility

To use the Service, you must be legally capable of entering into a binding contract and at least 18 years old. By using the Service, you represent that you meet these requirements.

3.2 Account Registration

You may be required to register for an account. You agree to:

• Provide accurate, current, and complete information.

• Maintain the security of your password.

• Notify us immediately of any unauthorized use of your account.

Your account is non-transferable.

4. Campaigns and Donations

4.1 Campaign Creation

Campaign Owners must ensure that:

• All information in any campaign is honest, accurate, and not misleading.

• Campaigns comply with applicable laws regarding fundraising and charitable solicitation.

• No campaign promotes hate, violence, fraud, or illegal activities.

We reserve the right to remove or suspend any campaign at our sole discretion.

4.2 Donations

Donations made via the Platform are subject to processing and may be final. Refunds are governed by our Refund Policy (refer to Section 9).

DonorUnity.com does not guarantee that Campaign Owners will use funds for stated purposes; use of funds is at the Campaign Owner’s discretion unless prohibited by applicable law.

5. Fees

DonorUnity.com may charge fees for the use of the Platform, including service fees, payment processing fees, and other charges as disclosed at the time of donation.

Fees may be changed at our discretion, and changes take effect upon posting to the Platform.

6. User Conduct

As a user of the Platform, you agree not to:

• Use the Platform for unlawful purposes.

• Upload content that is defamatory, abusive, obscene, infringing, or otherwise objectionable.

• Circumvent any usage limitations or security features.

• Interfere with others’ use of the Service.

7. Intellectual Property Rights

All content on DonorUnity.com, excluding user-generated content, is our property or licensed to us and protected by intellectual property laws.

By submitting content, you grant us a worldwide, non-exclusive, royalty-free, transferable license to use, display, and distribute that content for the purposes of operating the Platform.

8. Disclaimers and Limitation of Liability

8.1 Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF ACCURACY, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE.

8.2 Limitation of Liability

To the maximum extent permitted by law, DonorUnity.com and its affiliates, officers, employees, and agents will not be liable for:

• Any indirect, incidental, special, or consequential damages;

• Any damages arising from your use or inability to use the Service;

• Any claims related to campaigns or donations.

9. Refund Policy

Refunds are processed in accordance with applicable laws and platform rules. In general:

• Donations may be refundable only in limited circumstances (e.g., fraud, technical errors).

• Requests must be submitted in writing to info@donorunity.com.

• Final approval of refunds is at our discretion.

10. Governing Law and Jurisdiction

These Terms are governed by Indian law, including:

• Information Technology Act, 2000, and related rules;

• Consumer Protection Act, 2019, as applicable to online services;

• Applicable regulations under the Reserve Bank of India (RBI) regarding payment processing and electronic transactions.

You agree that any dispute arising under these Terms shall be subject to the exclusive jurisdiction of courts in India.

11. Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Service will be resolved through:

• Negotiation: Good-faith effort to resolve issues.

• Mediation: Optional mediation before initiating court proceedings.

• Litigation: If mediation fails, disputes will be resolved in the courts specified in Section 10.

12. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect personal data.

13. Amendments

We may modify these Terms at any time. Changes will be effective upon posting to DonorUnity.com with an updated “Last Updated” date.

Your continued use of the Service after posting changes constitutes acceptance of those changes.

14. Contact Information

For questions regarding these Terms, please contact:

? Email: info@donorunity.com

Key Laws Referenced (Brief Explanation)