How It Works

DonorUnity.com
Powered by WELCOME FOUNDATION WELFARE SOCIETY
? Contact: info@donorunity.com
Last Updated: 02 February 2026

DonorUnity.com is a crowdfunding platform designed to make fundraising and donating simple, transparent, and secure. Whether you’re looking to raise funds for a cause or support someone in need, this page explains — step by step — how the platform works for both Campaign Owners and Donors.

1. Create an Account

Step-by-Step

1. Visit DonorUnity.com and click Sign Up.

2. Choose to register as a Donor or Campaign Owner.

3. Provide accurate and complete personal information (name, email, phone number, etc.).

4. Create a secure password.

? Why it Matters: Accurate information maintains platform integrity and aligns with the Digital Personal Data Protection Act, 2023, which mandates lawful and transparent data processing.

2. Verify Your Identity (Optional but Recommended)

To increase trust and security:

• Campaign Owners may upload a government-issued ID or organizational documents.

• Verification improves campaign credibility and increases donor engagement.

? Legal Reference: Verification helps comply with Information Technology Act, 2000 & IT Rules, 2011 which require platforms to enforce reasonable security practices when handling personal data and verifying user authenticity.

3. Start a Fundraising Campaign (Campaign Owner)

How to Create a Campaign

1. Click Start a Campaign inside your account dashboard.

2. Choose a category (e.g., health, education, disaster relief).

3. Write a compelling title and description.

4. Set your fundraising goal (target amount and deadline).

5. Upload images or videos to add credibility.

6. Submit campaign for review.

Review and Approval

After submission, your campaign enters a screening process that includes:

• Automated fraud detection checks

• Manual review by our team

Once approved, it goes live and is visible to donors.

? Why Review is Important: This process protects our community and complies with anti-fraud obligations under the Prevention of Money-Laundering Act, 2002 and platform policies.

4. Donors Browse & Discover Campaigns

Step-by-Step

1. Explore featured and recent campaigns on the homepage.

2. Use search filters to find causes you care about.

3. Read campaign stories, updates, and goals.

Donors can view key campaign details like funding progress, total donations received, and testimonials.

? Transparency Principle: Keeping campaign details transparent builds trust and aligns with governance expectations under the Consumer Protection Act, 2019, ensuring no misleading or unfair practices.

5. Make a Donation

Simple Process

1. Click Donate Now on a campaign page.

2. Enter the amount you want to contribute.

3. Choose a payment method (credit/debit card, net banking, UPI, etc.).

4. Complete checkout securely.

DonorUnity.com partners with reputable payment gateways that comply with RBI Guidelines for secure and regulated financial transactions.

? Financial Law Note: Payments are processed per Reserve Bank of India (RBI) Guidelines, ensuring secure handling and encryption of financial data.

6. Receive Confirmation & Updates

For Donors

Once your donation is successful:

• You receive a confirmation email.

• You may receive periodic campaign updates if provided by the Campaign Owner.

• Depending on applicable tax laws, you might receive a donation receipt.

For Campaign Owners

• You get instant notification when someone donates.

• You can post updates to keep supporters engaged.

? Privacy Compliance: All contact and communication processing adheres to the Digital Personal Data Protection Act, 2023 and the Information Technology (Reasonable Security Practices) Rules, 2011.

7. Withdraw Funds (Campaign Owners)

Fund Transfer

Once a campaign reaches its goal (or on reaching a defined payout threshold):

1. Campaign Owners can request a payout.

2. Funds are transferred to the bank account linked to your verified profile.

3. Transfers comply with applicable tax, regulatory, and banking norms.

? Important Legal Compliance: If your fundraiser receives international contributions, compliance with the Foreign Contribution Regulation Act (FCRA) may be required. Be sure to consult legal guidance.

8. Provide Ongoing Updates & Engage Supporters

Campaign Owners are encouraged to:

• Post updates

• Share photos or progress news

• Thank donors

Active engagement increases transparency and supports higher trust.

? Best Practice: Consistent updates and responses build trust and align with DonorUnity.com’s principles of transparency and accountability under consumer protection and ethical fundraising practices.

9. Dispute, Refunds & Refund Requests

When Refunds May Apply

Refunds are managed under specific conditions, including:

• Duplicate charges

• Technical transaction errors

• Proven fraud

To request a refund, contact us at:
? info@donorunity.com

We evaluate each request carefully and follow the platform’s Refund Policy, which may consider applicable banking regulations and payment partner terms.

10. Enforcement & Safety Measures

DonorUnity.com maintains strict safety mechanisms to protect users:

• Fraud detection systems to identify suspicious behavior

• Manual review of campaigns flagged as high-risk

• Account verification measures

• Data protection aligned with Indian law

? Anti-Fraud Reference: These measures help uphold compliance with the Prevention of Money-Laundering Act, 2002 and relevant financial security norms.

11. Your Rights & Responsibilities

Donors

• Right to safe transactions

• Right to clear campaign information

• Responsibility to donate in good faith

Campaign Owners

• Right to raise funds

• Responsibility to use funds for stated purposes

• Responsibility to provide truthful campaign content

? Legal Context: User responsibilities support compliance with the Information Technology Act, 2000, Consumer Protection Act, 2019, and data protection laws.

12. Questions or Assistance

If you need help at any step — from creating a campaign to making a donation or handling a payout — we’re here to support you.

? Email: info@donorunity.com

Key Legal Framework – Summary

Summary: What You Can Do on DonorUnity.com

Thank you for being part of the DonorUnity.com community. Together, we make giving simpler, safer, and more impactful.

? Contact: info@donorunity.com
WELCOME FOUNDATION WELFARE SOCIETY — Uniting donors for positive change.