Privacy Policy

Last Updated: 02 February 2026

At DonorUnity.com (“we”, “us”, “our”, “Platform”), your privacy and data security are important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services.

By accessing or using DonorUnity.com, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not access or use the Service.

1. Introduction

This Privacy Policy applies to all users of DonorUnity.com, including:

• Donors — individuals who donate to campaigns.

• Campaign Owners — individuals/organizations who create fundraising campaigns.

• Visitors — non-registered users accessing the Platform.

We are committed to complying with applicable privacy laws, including:

Key Legal References

a) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (under the Information Technology Act, 2000) — sets standards for handling sensitive personal data.
b) Digital Personal Data Protection Act, 2023 (DPDP Act) — governs collection, processing, and storage of personal data in India.
c) Reserve Bank of India (RBI) Guidelines — regulates secure handling of payment-related information.

Each of these laws is briefly described in Section 14 of this document.

2. Information We Collect

We collect information you provide directly to us as well as information collected automatically.

2.1 Personal Information (User-Provided)

When you register, create a campaign, donate, or contact us, we may collect:

Basic Identification:

• Name

• Email address

• Phone number

• Date of birth (optional)

Account Credentials:

• Username

• Password (securely encrypted)

Payment Information:

• Payment card details (processed securely by payment partners — we do not store full card data)

• Billing address

Campaign Information:

• Campaign title, description, goal amount

Communication Data:

• Messages you send to support or other users

3. Automatically Collected Information

We may automatically collect data when you use the Service:

Device & Usage:

• IP address

• Device type

• Browser type

• Pages visited

• Referring URLs

• Time spent on the Platform

Cookies and Tracking Technologies:
We use cookies, web beacons, and similar technologies to improve user experience and analytics.
You can control cookies through your browser settings, but some features may not function without cookies.

4. How We Use Your Information

We use collected information for purposes such as:

• Providing Services: Account setup, donation processing, campaign management.

• Communication: Sending updates, confirmations, newsletters (with consent).

• Improvement: Analyzing usage to improve Platform features.

• Security: Protecting against fraud and unauthorized access.

• Legal Compliance: Meeting regulatory and lawful obligations.

We do not sell your personal data to third parties.

5. Legal Basis for Data Processing

Under applicable data protection laws (e.g., DPDP Act), we process personal data based on:

• Contractual Necessity: To provide the Platform and fulfill services you request.

• Consent: Where you have given permission (e.g., marketing communications).

• Legal Obligation: To comply with applicable laws or regulatory requirements.

• Legitimate Interests: For fraud prevention, security, and improving services.

6. Sharing Your Data

We may share your data with:

6.1 Service Providers

Third-party partners aiding in:

• Payment processing

• Hosting and infrastructure

• Analytics

These partners are contractually obligated to protect your data.

6.2 Legal and Safety Compliance

We may disclose data if required:

• By law enforcement

• To respond to legal process

• To protect rights, property, or safety

6.3 Business Transfers

If DonorUnity.com is involved in a merger, acquisition, or sale of assets, user data may be transferred, subject to privacy protections.

7. Payment Information and Security

We take payment security seriously:

• Payments are processed through trusted payment gateways.

• Sensitive card details are handled in accordance with industry standards (e.g., PCI-DSS).

• We do not store full payment card numbers on our servers.

8. Your Rights

Depending on applicable law, you may have rights including:

• Access: Request a copy of your personal data.

• Correction: Ask us to correct inaccurate data.

• Deletion: Request removal of your personal data.

• Withdrawal of Consent: Withdraw consent where processing is consent-based.

• Objection: Object to processing for certain purposes.

To exercise your rights, contact us at info@donorunity.com.

9. Data Retention

We retain your personal information only as long as necessary:

• To fulfill services

• To comply with legal obligations

• To resolve disputes and enforce agreements

Once retention requirements expire, we securely delete or anonymize data.

10. International Transfers

Your information may be transferred to and stored on servers outside your country. We take appropriate safeguards to protect your data.

11. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If we learn we have collected such information, we will take steps to delete it.

12. Third-Party Links

Our Platform may contain links to external sites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

13. Security Measures

We use reasonable technical, administrative, and physical safeguards to protect personal data. However, no system can be completely secure, and we cannot guarantee absolute protection.

14. Legal Framework (Summary)

15. Changes to this Policy

We may update this Privacy Policy. If changes are significant, we will notify you via email or on the Platform with a revised “Last Updated” date.

16. Contact Us

If you have questions about this Privacy Policy, or wish to exercise your rights, contact us at:

? Email: info@donorunity.com